Service Pick-Up Delivery Banner

Service Pick-Up & Delivery

As we are working to better serve our community, we now offer sales and service pick-up and delivery equipped with ActivePure Technology.

Our door-to-door delivery program allows you to purchase your perfect car from the comfort of your home.

See How it Works
Schedule Service
   

          
     

Easy Steps to Purchasing Your Vehicle

SELECTION

Choose any brand- new or used, from our vast inventory. A sales representative will be there to answer any questions over the phone at every step.

PRICING

We have the lowest pricing on our vehicles in New England. We ensure you get the best possible lease or finance terms. If you have a trade, we’ll make you an offer over the phone, email or via our website.

TRADE

Receive an offer from our sales representative. We’ll update your purchase with our best offer and notify you when it is ready for you to review. It’s redeemable with or without a purchase of a new car.

CREDIT

We’ll need you to complete a credit application via our secure link. This will allow us to provide you with a final purchase or lease quote based on approved credit.

COMPLETE

To finalize your purchase or lease quote, we will need you to review a final sheet of numbers based on your approved credit.

DELIVERY

A delivery driver will bring your new or used car to your doorstep with all the paperwork ready to sign. This process will take approximately 60 minutes from start to finish. Then, the car is yours! If you have a trade, the driver will take that.

FREQUENTLY ASKED QUESTIONS

Q. How does Berlin City Delivery work?

A. Once the purchase or lease of the vehicle has been finalized, our team will work with you to determine a specified date and location to deliver your vehicle. The driver will bring your new or used vehicle to your driveway along with the paperwork. At the time of delivery, you can choose to test-drive the vehicle then. All paperwork is carefully marked so you can easily identify where to put your signature(s). Delivery drivers have been trained to walk you through the paperwork. In case you have more questions, a call to your sales representative can be placed by the driver. Lastly, the delivery driver will collect your payment, if paying by check.

Q. When will my plates arrive?

A. Once we have obtained all the required documents, registration documents will be sent to you approximately one week after the new vehicle has been signed for. For driving, you are provided with temporary plates for two weeks.

Q. How much time does the delivery service take?

A. After the finalization of the purchase of your new vehicle at your home or office, it only takes approximately 60 minutes to complete the delivery process. In comparison, you may have to spend at least three times that on just the paper signing if you were to purchase at the dealership.

Q. What are the necessary items I need when the driver delivers my vehicle?

A. You will need the following items available: current driver’s license, proof of income, proof of residence, current insurance card showing valid dates and personal check / credit card.

Q. If I have a trade, what are the necessary items I will need in addition to the above?

A. You will need the following: certificate of title or lost title application signed by all parties on the title, current vehicle registration, both sets of keys and owner’s manual.

Q. Is there an advantage to using Berlin City Delivery?

A. Yes! You are given the opportunity to purchase your vehicle 100% over the phone, email and online. You complete everything without ever having to visit the dealership.

Q. Can I return my vehicle if I do not like it?

A. If you’re not satisfied at any point within 4 days or 200 miles, you can bring your vehicle back – no questions asked.

View All New Vehicles
View All Pre-Owned Vehicles
Get directions to one of our locations:
Berlin City Auto Group 44.4137261, -71.1955334.