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New Hampshire Car Dealer Honored for Excellance in Customer Service

Berlin City Auto Group, located in Gorham, NH announced today that their Toyota dealership has been awarded the prestigious honor of the President's Award from Toyota Motor Sales.

Each year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. It's one of the top honors a dealership can receive from Toyota, and is only awarded to those dealerships that have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction in sales and service.

The Berlin City Auto Group, with dealerships throughout New England, specializes in the sales, service and parts for seventeen automotive manufacturers and pre-owned vehicles.  The Berlin City Auto Group ensures their excellence in customer service with their over the top care by down to earth people.

"We are proud of our team at Berlin City Toyota in Gorham. They have taken Over the Top Care by Down to Earth People and brought it to life. Our staff is a testament to the commitment we have to excellence in customer service.", said Rob Meador, Vice President of Operations, Berlin City Auto Group.

Toyota has a hard-earned reputation for innovation, quality and reliability. One of Toyota's primary goals is to emphasize the entire ownership experience. Toyota wants to help ensure that their customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of their products with the finest service in the industry. In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction.

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